Privacy Policy


Privacy Policy of homeandawayholidays.co.uk Trading for The Travel Team Ltd

Home and Away Holidays understands and respects the importance of your privacy. When you browse the site, we do not collect personal information about you. The only way we will get any kind of personal information is if you give it to us when we specifically ask for it. We ask you for personal information in a variety of circumstances:

  • When you make a reservation or purchase something from our website or through our customer service team - by email, letter, fax, or on the phone
  • When you register with us, subscribe to our newsletter, enter competitions or register for promotions
  • When you take part in surveys or provide us with feedback

In order to help us maintain and improve our service to you Home and Away Holidays also uses 'cookies' to collect information about your use of the website. Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognize the computer used to access The Travel Team Ltd. Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future. We may use cookies to keep track of the transaction from one page to the next.

We use third-party application service providers to perform some tracking functions. These companies may use cookie-based information (not including your name, address email address or telephone number) about your visits to this and other web sites in order to measure advertising effectiveness. We may also collect information about your visit to our website, based on your browsing (click stream) activities. This information may include the pages you browse and products and services viewed or booked for example. This helps us to better manage and develop our offers and to provide you with better products and services tailored to your individual interests and needs. We may use this information to measure the entry and exit points of visitors to the Site and respective numbers of visitors to various pages and sections of the Site and details of searches performed. We may also use this information to measure the usage of advertising banners, other click through from the Site. We may disclose information of this nature in aggregate form to third parties, personal information on individual visitors will not be passed on to any third party. Users who have subscribed to our e-mail service or visitors purchasing products on the Site, who have not opted out, will receive promotional mailings and e-mails from Home and Away Holidays companies. Your personal details will not be passed to any other third parties except where necessary to process your booking or enquiry. Your details may be passed to countries outside of the UK and the European Economic Area in order to process and arrange for the products and services you request. When you submit your booking or request to us you agree that we may use and transfer your personal information in this manner. We will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the subscriber name associated with it. To obtain an information summary please e-mail info@homenawayholidays.com. Holidays and its contractors, agents, owners, or employees are not responsible for the content or the privacy policies of other web sites to which this Site may link.

Protection

homeandawayholidays.co.uk ensures that every transaction you conduct online is in a safe and secure environment. To achieve this, homeandawayholidays.co.uk is protected by Secured Socket Layer (SSL) technology by sage pay. The process of encryption takes your credit/debit card information and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet. Your credit/debit card details may be shared with our service providers or vendors to the extent deemed to be necessary.

Disclosure

Disclosure of personal information In the majority of cases we will not disclose your personal information to others unless we have previously gained your consent. However there will be circumstances where we may disclose your personal information without your consent e.g. where we are required by law to disclose information or where the information is required to prevent or detect a crime. In the case of all disclosures we will always ensure the disclosure is legitimate and proportionate for the purpose.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.